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Welcome to AwareStore! We love Hong Kong, and The Earth!

Frequently asked questions

[This section will be updated regularly]


(1) What is “eco-friendliness”? How eco-friendly are your products?

“Eco-friendliness” means being kind and considerate to the natural environment. All our products have been selected according to the following principles: (1) The product itself must be of “eco-friendly” nature (i.e. is a daily necessity and has very strong “green” qualities), (2) the raw materials that are used to make the product must be of high-quality and must be sourced responsibly and sustainably, (3) the product’s manufacturing processes must be closely- and properly-monitored to ensure they do not pose harms to the natural environment and (4) the manufacturing site is as close to Hong Kong as possible. Learn more about AwareStore here


(2) My living style is very eco-unfriendly. What should I do now?

First of all, stop buying bottled water. It is the powerful commercials and marketing campaigns that made you think that buying bottled water is “normal” and okay. But it is not. San Francisco has just passed a law this March (2015) to ban the sales of less-than-21-oz bottled water in city-owned properties unless special permission is granted. Secondly, stop buying take-away food. Take-away food is super common in Hong Kong. The disposable containers and cutlery are made with plastics (because they cost little) and these plastics are made with petroleum. The extraction of petroleum releases the carbon dioxide stored underground and spoils soil as well as oceans. Increased carbon dioxide accelerates global warming which in turn causes more natural disasters for human.


(3)
How good are your products? Have they got professional certification?

All our products are sourced from well-established companies which have decent track records and view conserving ecology as their top priorities. All these companies care what they produce, how clean and safe their manufacturing processes are, as well as are mindful of how they perform in the communities. They are serious about industry recognitions and have acquired related professional certification for their businesses and products. Some are even doing better than industry standards.


(4)
How do you select your suppliers?

We have a set of criteria for selecting our suppliers: they are mindful of what they produce, their manufacturing sites are as close to Hong Kong as possible, their products are strictly eco-friendly, they monitor their manufacturing processes so they do no harm to the wilderness, whether they have acquired professional certification, whether they use too much packaging material on their products, whether the materials of their products can be recycled or biodegrade, whether they treat their stakeholders fairly and responsibly, etc.


(5)
I see and hear a lot of news about what is good or bad about certain products from TV and other media. The information is so contradictory and confusing. Who should I believe?

First of all, you must understand that a lot of the information and materials you received through mass media and educational institutions are made-up and fake. In the West, huge size corporations with over 50 years’ history and enormous amount of money as well as connections with the media companies (as well as government officials) have the capacity and money to buy countless commercials and marketing campaigns around the whole world to influence consumer psychology. They have enough money to produce scientific "evidence" and TV programs and enough money to buy science and medical institutions as well as political lobbyists to generate fake statistics and “scientific research” that favor their businesses. If you can comprehend this, you would know that almost all information you get from newspaper and other media (almost all have been bought-out) today are designed and plotted by these profitable mighty companies. If you don’t want to be manipulated, you have to take the initiative to find true, just and reliable information about the consumer products from other sources of media. For example, Facebook fan pages of independent environmental groups, blogs and websites of activist groups and books and articles published by individual professionals.


(6)
How do I find more information about the products we are using now every day and from where can I find more information about the conservation of ecology?

Go online. Currently the internet is where one can find the most updated and plentiful information about our daily products and health issues. Majority of these information come from the West, where intense debate and opposition are being played in the consumer and healthcare industry arena. Facebook is also a good place where you can glimpse useful and resourceful information about these topics as long as you have subscribed yourselves to those organizations’ fan pages. Books found in libraries and bookstores also provide huge amount of credible and reliable information. We shared the contact information of some local green groups and companies in our Resources section for your quick reference. Access them here.


(7)
I am ready to turn “green” now, what should I do?

Start from yourself. Change your own habit first. Changing habit is difficult (especially with commercials bombardment nowadays). But if you change bit by bit and start to influence people around you, the changing force will step up naturally. If you are already quite “green,” you can proceed to acquire more professional information online or from books to strengthen what you already know so you can confidently tell folks around you what is exactly happening now to the dying earth. You can also consider making donations to trustworthy green groups.


(8)
Will you update your product offerings?

Of course we will. Not only will we add new products, we will also keep reviewing our current products’ qualities and their claims to make sure they meet our eco-friendly guidelines.


(9) You may be interested in our company’s eco-friendly products. How should I contact you?

Please send your products’ detail information by email to sales@awarestore.com.hk. We will get back to you after reviewing the information provided.


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